We would hope that you would be happy with your order but it is understandable that this is not always the case. Inline with UK law only, we will accept the return of an item if you're not happy with your purchase. We will accept the return of an unused item with your receipt within 14 days of date of purchase.
Goods must be returned in the same condition they were sold in, inline with UK law only. The return of goods is the customers responsibility and delivery charges refunded only at the discretion of Hartley's Garden Centre
If for any reason your goods were damaged in transit then we would ask you to contact Hartley's Garden Centre by email or messenger within 48 hours of delivery. We will then either refund or replace your goods if the item is in stock and only once the original goods have been returned to us.
Currently we are delivering our goods personally to ensure safe supply of goods.